All tubers were grown here on our farm in Tennessee. They are sold as single tubers. Tuber size varies depending on variety, but we guarantee that all dahlia tubers purchased from us will have at least one eye (which may or may not be visible at time of shipment) and are true to name. Tubers are inspected multiple times for viability. We sanitize between cuts and cull infected stock immediately.

Ordering
Items in your cart are not confirmed until checkout is fully complete and you have received an order confirmation email. If you notice items disappear from your cart or change to “Unavailable” during the checkout process, it is because someone else checked out and paid for the item(s) before you. This is an issue which is beyond our control and dictated by our web platform. When ordering please keep in mind that even though the tubers are in your shopping cart, they are not “yours” until the entire checkout process is complete.

Due to the administrative time and costs, we do not offer shipping refunds for multiple orders even though they may be shipped to the same address. Once an order is placed, we cannot add or subtract items. If you would like to subtract items, you may contact us to cancel your original order and you may place a new order. In this case, please note that tubers will be automatically added back into the general public inventory upon cancellation and will not be saved.

Shipping
Shipping available to anyone in the United States. Shipping is a flat rate of $12 per order. Tubers will be shipped out as soon as weather allows, usually in early April.

Order Confirmations
Please make sure you enter the correct mailing address AND email address at checkout. You will receive an automated email confirmation once your order is placed as well as an automated shipping notification with tracking information once your order(s) is shipped. Check your junk mail/SPAM/Gmail Promotions tab before emailing us for a missing confirmation email.

What should I do when I receive my tubers?
When you receive our tubers, open your package and inspect your tubers immediately. Please report any tuber quality claims within 48 hours of receipt to office@persephonesgarden.farm. Our tubers are held in 40* temperatures so your tuber eye may still be dormant and not have a sprout when your package arrives. All tubers are inspected multiple times to ensure viability. We are not responsible for tubers drying out, rotting in post-shipment storage, improper planting, rotting or pest damage after planting, weather issues or poor customer care. If your tubers fail to eye up within 6 weeks of planting, please do not throw away the tuber. Send a photo to office@persephonesgarden.farm. All tuber issues must be reported by July 1, 2026. We cannot honor tuber replacements or refunds after July 1. Our refund policy is limited to the purchase price of the tubers only; shipping costs are nonrefundable. We will not issue any refunds without proper photo documentation.

Thank you for your support!